Vserve Ebusiness Solutions  

We think, breath and live Customer Support. We work with many marquee customers across many verticals. We are not just a people leasing service but more of a process management company that will help not only manage your growing team but also refine and update your processes with the best practices in the industry. 

Our customer support services includes the following:

Email Support Services - With our years of experience in providing quality email support outsourcing in technical and IT helpdesk services, we aim to make our clients’ businesses stand out in terms of support. This is why outsourcing email support services to Wow customer support will ensure that all emails are addressed and responded to efficiently.

Chat Support Services - Our team of chat support executives will communicate with your site visitors at all times. Adhering to strict guidelines and customized chat manuals - our team will be able to handle all your customer inquiries, grievances, and questions. Whether it is technical assistance or general queries - they will respond rapidly and provide adequate responses at every point. 

Order Management Outsourcing - Our order management services involve digital methods to coordinate the lifecycle of an order. It tracks all the data and procedures, including inventory management, fulfillment, and after-sales services. 

Outbound Call Centre - Bold and competent, our call center agents are efficient in gaining access to the right prospects. They will be an extension of your sales team and help boost sales and marketing campaigns. Our skilled agents are also well trained to handle initial sales pitches, lead generation, write niche scripts, and conduct email campaigns.

Inbound Call Centre -Our services will ensure that your business responds to incoming calls with unparalleled professionalism and expertise. Wow Customer Support's dedicated agents will handle calls from your customers efficiently. We will seamlessly handle all customer calls, minimize call abandonment rates, and ensure the highest level of customer satisfaction. At Wow, our inbound customer service team is operational 24x7 through multiple channels. 

Phone Answering Services - We understand the importance of handling customer calls quickly and efficiently. We offer reliable and quality phone answering services for businesses. Customers prefer live phone answering services to specify their queries and doubts than an automated Interactive Voice Response Systems (IVRS). Our team of calling agents are rigorously trained to deliver exceptional support to your customers.

Vserve Amazon Listing Services will help you manage your Amazon store at a low cost leveraging our talented pool of experienced professionals. We help businesses reduce costs by up to 60%. As your partners in Marketplace management, we are committed to providing top-quality service with an enterprise-grade data security system. As evidence to our point, our service is proven compliant with ISO 27001:2013 for Information Security Management System. 

Working with FORTUNE 500 customers and industry leaders globally, our deep domain expertise will guarantee top-notch results. We will provide your Amazon store with-

• Data analytics solutions with advanced Amazon Intelligence 

• World-class 24/7 customer/ vendor Amazon support team

• Competitive edge with enhanced listings and product data to increase conversions.

• Scalable product catalog management to maintain consistency.

Vserve was awarded  Payoneer Business of the year 2020 for its vision and contribution in supporting small retail businesses to grow exponentially, by capitalizing on outsourcing as a service.

Domain expertise: We have a team of 400+ specialists to help your retail operations become more efficient and effective. 

We are your one-stop shop for all your Amazon needs. Once you reach out to us, our team will handle the rest!

  As one of the top full-service product data management solution providers, we deliver comprehensive PIM for your eCommerce site and a wide variety of eCommerce product catalog services. 

In short, we handle the details of getting your shop set up, managing it, and maintaining your product information and catalog.  

 ​Key Features

1) End-to-end eCommerce support services from development, customization to integration, product data management, and on-going maintenance.    ​  

2) Our eCommerce management services and solutions are customer-focused, designed to provide an exceptional customer experience to increase conversion and improve retention.     

 3) Our talented business consultants and web developers are formally trained, highly qualified experts with a vast range of knowledge in programming languages,  customer service, and business best practices.

 4) Data accuracy is imperative for the success of every eCommerce business, our combination of cutting-edge technology with human expertise is the real game- changer. We assure you to provide 100% high-quality and consistent data with quick turnaround time.      

Our Equadric PDM Model Includes -    

  Extract      

Vserve can extract the required data from challenging sources, including print catalogs, manufacture sites, images, video and other documents.      

 Eliminate      

Unlock the true potential of your product data with Vserve data cleansing and categorization support. We can help you provide accurate, error-free and consistent product data across channels by eliminating unwanted and no standardized information.        

 Enhance     

 Vserve can help eCommerce start-ups and enterprises to gain a competitive advantage by enriching eCommerce product data. We deliver well-structured and presentable data that can influence the customers' buying decisions and increase revenue.      

Enter      

Vserve is one of the leading eCommerce product data entry service providers. With expertise across all major eCommerce platforms and deep domain knowledge in data management, we can assure you that your data is imported and utilized effectively.        

 Advantages of Using Vserve Equadric Model  

 There are numerous advantages to using our model and we can summarize them as the following:    

 1.Accurate Data: We have quality assurance experts that go through your data more than once. This is to ensure high quality. The experts carry out this quality assurance process. We do this before we make the data visible to your customers. If you outsource to us, you can rest assured that your customers will get 99% accurate information.    

 2.Scalability: Your business will grow and so will the product data. Our solution is scalable because of our trained professionals and technology. Your business expansion won’t interrupt your product data management system if you outsource to us.    

3.Data Security: We take the security of your data seriously as a partner in your product data management system. We safeguard your information and that of your customers under ISO 27001:2013.  

 4.Ecommerce Platforms: Our Vserve Equadric model is compatible with major eCommerce platforms like Amazon, eBay, and Shopify.